Options « Catalyst Communication

Language Coaching: Options

The most cost-effective and efficient option combines a two-hour small group class with one hour of individual coaching bi-weekly. We suggest committing to three 12 week sessions.

This option combines the energy and support of a group with focused individual attention to provide a very effective and motivating learning environment. The group classes are small enough that people can be placed in a group that will suit their needs. Clients can benefit from a group environment in a few ways: they can learn from each other, they can practice with each other, and they can support each other outside of class. Having the one-on-one component makes it possible to really hone in on the particular problem of the individual.

Clients really appreciate the one-on-one time- they see the focused attention they get as very valuable in their learning. Sometimes there is an underlying challenge in learning the language that people might not feel comfortable talking about in a group. Being able to explore these issues enables clients to move on and be successful with their learning. The individual coaching also allows clients to explore and improve larger communication issues that aren’t specifically ESL issues, such as the ability to say no, or the ability to effectively work with colleagues or direct reports. The coaching also focuses on how clients can best learn and continue learning. As such, it is a good investment because it leads to the client becoming more self-sufficient and self-directed in his or her language and communication learning.

Please note that sometimes the small group option is sometimes not advisable if the language challenges of the participants are too divergent. It’s important that the time the clients spend in language coaching be as valuable as possible. In some cases, managers are not open to taking a class with a direct report. In these two cases, individual coaching would be a better option.

Please see other options below:

Options	Advantages	Disadvantages
Small group & short individual coaching sessions	Most efficient and cost-effective option Participants get individual attention Any underlying issues or challenges are addressed The motivation from one-on-one sessions is huge Instruction is personalized Participants can learn from others and support each other Participant becomes more self-directed in his/her learning> Participants can support each other outside of class	Missed group classes can not be made up
Individual Language Coaching sessions	There is a strong sense of loyalty to the company More people are likely to participate Participants get individual attention Any underlying issues or challenges are addressed Instruction is personalized The motivation from one-on-one sessions is huge Participant becomes more self-directed in his/her learning Confidentiality can be maintained Missed classes can be made up	Participant loses the group experience This option is more expensive
Small group sessions	Participants can learn from each other Participants can support each other outside of class The instruction can be partially personalized The most affordable option	Motivation is not as strong Participants do not receive individualized instruction Missed classes can not be made up Sometimes the underlying issues or challenges don’t surface People can not participate anonymously

Testimonials

What a highly inspiring course, packed with lots of new ideas, approaches and quality business English materials. I really found the combination of ESL classes and one-on-one language coaching very helpful. Now I am extremely motivated and know new ways to continue learning.

A. Liu, Accountant

I found the program extremely helpful. ESL coach Jennifer used creative techniques in our small group class to help us improve our communication skills. One-on-one coach Andrea identified my mistakes and provided a tailor-made study plan. Thanks.

D. Wan, CGA